Privacy Policy

1. Data Controller

For the purposes of Website operations and Website purchases, the data controller is Restore: Old Photo Restoration.

Contact Email: mail@restore-app.com
Website: https://restore-app.com

2. Scope of This Privacy Policy

This Privacy Policy applies to personal data collected or processed when you:

• Visit or interact with restore-app.com;
• Upload photos or other content through browser-based tools;
• Make purchases directly through the Website;
• Contact us for support or billing assistance;
• Interact with Website analytics, functional tools, or communications.

3. Information We May Collect

Depending on how you use the Website, we may process the following categories of information:

• Contact information you provide, such as your email address;
• Support communications and related inquiry details;
• Photos or other user-submitted content uploaded for processing;
• Transaction and subscription-related information for Website purchases;
• Technical and device-related information, such as browser type, operating system, IP address, session data, and usage events;
• Information relating to fraud prevention, service security, and operational monitoring.

4. Photo Processing

The Website allows you to upload photos to use browser-based features such as restoration, enhancement, colorization, scratch removal, lighting correction, animation, or similar image processing tools.

Uploaded images are transmitted securely to our processing infrastructure solely for the purpose of generating the requested result and returning it to you.

After processing is completed, uploaded photos and temporary processing data are automatically deleted from our servers in accordance with our operational retention practices, unless longer retention is strictly required for security, dispute handling, legal compliance, or where you explicitly request ongoing storage as part of a Website feature.

5. Face Data and Facial Recognition

Certain Website features may use face detection or facial landmark technology to align, enhance, merge, or otherwise process uploaded images.

• This functionality is used strictly for technical image processing purposes in order to generate the requested result.
• We do not use facial data to identify individuals, we do not perform face recognition, and we do not build biometric profiles.
• Any temporary facial key point data used during processing is handled only for the requested feature and is deleted immediately after processing is completed in accordance with our operational practices.

6. Purchases and Payment Processing

If you make a purchase directly through the Website, we may process limited billing, subscription, and transaction-related information needed to complete your order, manage subscriptions, detect fraud, handle support requests, and maintain accounting records.

Website payments are processed by authorized third-party payment providers acting on our behalf. We do not store or collect full payment card details. All payment data is handled directly by our PCI-compliant payment partners.

7. Log Data and Diagnostics

When you use the Website, certain technical information may be collected automatically for diagnostics, security, maintenance, and performance improvement. This may include:

• IP address;
• Browser type and version;
• Operating system;
• Referring pages or URLs;
• Timestamps and session activity;
• Device and usage statistics;
• Error logs and technical diagnostics.

We use this information to maintain Website stability, investigate technical issues, improve performance, and protect against abuse or unauthorized activity.

8. Analytics and Website Usage

We may use analytics tools and similar technologies to understand how users interact with the Website, which features are used most frequently, how users navigate through pages, and how the Website can be improved.

Analytics data may include pseudonymous identifiers, page interactions, session duration, device type, general geographic region inferred from IP, and feature usage trends. We use this information strictly for internal analytics, service improvement, performance measurement, and product development.

9. Cookies and Similar Technologies

The Website may use cookies, local storage, pixels, tags, scripts, or similar technologies to:

• Remember user preferences;
• Support core Website functionality;
• Measure traffic and feature usage;
• Improve performance and user experience;
• Prevent fraud and security abuse;
• Support billing and customer session management.

You may manage or disable certain cookies through your browser settings. Please note that disabling essential cookies may reduce access to certain Website features.

10. Communications

If you contact us or provide your email address in connection with a purchase, support request, account communication, or service update, we may use your contact details to respond to you and send essential transactional or service-related messages.

Where permitted by applicable law, we may also send product or feature updates, subject to your preferences and opt-out options.

11. Third-Party Service Providers

We may use trusted third-party service providers to support Website operations, including hosting, infrastructure, analytics, communications, fraud prevention, customer support, and payment processing.

These providers process limited information solely to perform tasks on our behalf and are contractually obligated not to disclose or use that information for any other purpose.

Examples of technologies and infrastructure components used include:

• Cloud hosting and server infrastructure providers;
• Analytics and performance measurement tools;
• Payment processors and billing gateways;
• Customer support and communication management tools;
• AI image-processing infrastructure and API services.

12. AI Image Processing

The Website utilizes artificial intelligence (AI) and automated image processing technologies to provide photo restoration, enhancement, colorization, animation, or related editing features. These technologies operate on user-submitted content solely for the purpose of generating the requested output.

13. Legal Bases for Processing

Depending on your location, we process personal data on one or more of the following legal bases:

• Performance of a contract: To fulfill service requests and process payments;
• Legitimate interests: To operate, secure, maintain, and improve the Website;
• Compliance with legal obligations: To meet statutory or regulatory requirements;
• Consent: Where explicit consent is required by applicable law.

14. Data Retention

We retain personal data only for as long as reasonably necessary to:

• Provide the requested Website services;
• Maintain business and transactional records;
• Detect or prevent fraud and security abuse;
• Resolve disputes and enforce legal agreements;
• Comply with legal obligations.

Temporary photo processing data is permanently deleted shortly after processing. Transaction, support, analytics, and security records may be retained longer where reasonably necessary or required by law.

15. International Data Transfers

The Website and its third-party service providers may process data on servers located outside of your state, province, or country. Where required by law, we take reasonable steps to ensure that personal data transferred internationally receives an adequate level of protection.

16. Your Privacy Rights

Depending on your jurisdiction and applicable data protection laws (such as GDPR or CCPA), you may have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you;
• Correction: Request correction of inaccurate or incomplete data;
• Deletion: Request erasure of your personal data;
• Restriction/Objection: Request restriction of or object to certain processing activities;
• Data Portability: Request a copy of your personal data in a structured, machine-readable format;
• Withdrawal of Consent: Withdraw consent at any time where processing was based on consent.

To exercise any applicable rights, please contact us at mail@restore-app.com. You may also have the right to lodge a complaint with a local supervisory authority.

17. Children's Privacy

The Website is not intended for children under the age at which parental consent is required by law. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information through the Website, please contact us immediately so we can take steps to remove such data.

18. Data Security

We implement appropriate technical and organizational measures designed to protect information processed through the Website against unauthorized access, loss, misuse, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When updates occur, the revised version will be published on the Website, and the "Effective Date" at the top of this policy will be updated accordingly. Your continued use of the Website after any updates become effective constitutes your acceptance of the revised Privacy Policy.